Shipping policy
Each product is handmade and carefully packed before it begins its journey.
Standard shipping of Rs. 100/- will be charged. Free shipping on all orders above INR 1999/-.
Smaller items will be dispatched in 1–2 weeks. Larger pieces or made-to-order items will be dispatched in 3 weeks.
If your order contains both ready-made and made-to-order items, everything will be shipped together once the handmade pieces are complete.
In case delivery of an order is delayed or does not happen due to a mistake in the address or contact number provided by the customer, the customer alone shall be held responsible for it. Once the order reaches back to our address after a failed delivery, we may send it again to the correct address or with the correct contact number, provided you pay the additional forward-shipping fee. This fee may range from Rs. 100–200/- depending upon your location.
Delivery times are estimates and may vary due to courier delays, weather conditions, festivals, or other circumstances beyond Artful Escape's control.
Once your order is shipped, you'll receive tracking details.
